Program Manager II, Global Catalog Operations, Amazon

About the role

We are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The role is centered on developing insights and eliminating defects in quality that affects business metrics.

What you'll do

• Drive appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal
• Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps
• Be a SME for the process and a referral point for in-house and customer team
• Perform process deep dives and come up with process improvement solutions
• Collaborate effectively with customers (Science, Engineering, Product, etc.) to bring in improvements to the business metrics

What you need

• 3–6 yrs of experience
• Excel
• SQL
• Process improvement
• Project management
• Any graduate

Good to have

• Stakeholder management