Program Manager II, Risk Mining, Account Integrity

About the role

The Risk Mining team within Account Integrity spans India and Costa Rica, and works for Amazon's worldwide marketplace to detect and disrupt bad-actor behavior. The team operates across four risk verticals: Anti-Automation, Account Takeover, SMS Pumping, and Bad Actor Account - and collaborates with Payment Risk and Abuse Risk Mining teams across Buyer Risk Prevention (BRP) to drive end-to-end fraud mitigation.

What you'll do

• Tactical (Keeping the Engine Running)
• Follow up on ageing Risk Mining tickets, drive root-cause analysis, and close action items
• Report out metrics and path-to-green on key goals in WBR and WPR forums
• Follow up on Rule Governance action items, SEV-2 reduction efforts, and audit readiness reviews
• Coordinate with cross-site teams (India and Costa Rica) to ensure consistent execution and information flow

What you need

• 5–9 yrs of experience
• Excel
• SQL
• Project management
• Process improvement
• Machine learning
• LLMs
• B.Tech or B.E.

Good to have

• Stakeholder management
• Root cause analysis
• SOP writing
• Incident response