Program Manager (IT) - Goregaon

About the role

We are seeking a hands-on leader to manage a hybrid team of Project Managers and Business Analysts. In this role, you will bridge the gap between our technical IT teams (Developers, Infrastructure) and our business units (Field Operations, Sales, Customer Service). You will ensure that business requirements are accurately captured by your BAs and that IT initiatives are delivered on time by your PMs.

What you'll do

• Partner with the CIO to define and maintain the IT Project Roadmap, balancing "keep the lights on" maintenance with innovation initiatives
• Manage the "intake funnel" for new project requests from VPs (Ops, Finance, Sales etc), ensuring all requests are scored, sized
• Provide transparent, executive-level reporting on product portfolio health, budget variance, and risk exposure to the C-Suite
• Manage, mentor, and hire a hybrid team of Project Managers and Business Analysts
• Standardize delivery methodologies: Implement frameworks for

What you need

• 5–10 yrs of experience
• Agile
• JIRA
• MS Project
• ERP
• CRM
• Accounts payable
• MBA