Program Manager, Routing Insights and Analytics

About the role

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team.

What you'll do

• Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health
• Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor
• Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations
• Analyze and solve business problems at their root

What you need

• 2–5 yrs of experience
• Analytics
• Project management
• Last-mile delivery
• Process improvement
• Any graduate

Good to have

• SQL
• Business analysis
• Lean manufacturing
• Six Sigma