Program Manager, SWA - Claims

Amazon·Bengaluru

Pay not stated3–6 yrsFull-time

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About the role

To help us succeed in this large endeavor, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features to the Amazon Shipping portfolio. Define, design, launch and manage new products and programs for improving experience and reducing reimbursements within the Amazon Shipping program and thereby enabling scale.

What you'll do

Monitor key metrics on the program and work with all involved stakeholder teams to drive necessary action with field teams, business ops, finance
Use customer and market feedback, competitive analysis and bench marking, and business metrics to make informed decisions

What you need

3–6 yrs of experience
Excel
Project management
Performance management
Market research
Roadmapping
Any graduate

Good to have

SQL
Business analysis
Lean manufacturing
Six Sigma
Material handling

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