Program Success Manager - Hyderabad

About the role

Program Success Manager - Hyderabad at Kidvento Education and Research. As a Program Success Manager, you will build and maintain strong relationships with our customer base by providing excellent onboarding, training.

What you'll do

• As a Program Success Manager, you will build and maintain strong relationships with our customer base by providing excellent onboarding, training
• Offer product training and support to customers throughout their subscription term, helping them maximize their usage of our solutions
• Address and resolve any client issues promptly and maintain records of customer interactions, including solutions provided
• Assist in identifying potential issues with customer accounts and take necessary actions to resolve them
• Capture, analyze, and utilize customer data to create insightful reports and dashboards, helping identify opportunities for enhancing client satisfaction

What you need

• 2–4 yrs of experience
• CRM
• Customer success
• MS Office
• Communication
• Any graduate

What you get

• ₹4 L–₹6 L a year