Programmer Analyst II, Relay Product Excellence Agentic Solutions

About the role

The RPE Agentic Solutions team builds and scales intelligent automation systems that safeguard Transaction Integrity across Identity Verification, Account Support, and Compliance workflows for Carrier and Driver processes.

What you'll do

• Design, develop, and maintain intelligent automation workflows that transform complex operational process into AI agents
• Define technical requirements for agentic systems, build scalable bot infrastructure
• Identify automation opportunities, measure agent performance, and architect process improvements that reduce manual intervention and operational risk
• Build and optimize agentic bot infrastructure that processes complex operational processes across compliance and verification workflows
• Implement rule-based detection engines, anomaly identification, and automated decision-making pipelines

What you need

• 2–5 yrs of experience
• SQL
• Python
• Operational risk
• AWS
• Unit testing
• RPA
• Any graduate

Good to have

• Root cause analysis
• CI/CD
• SOP writing