Project Lead

About the role

Own overall project execution and service delivery performance across assigned customers and sites. Ensure effective planning and control of installation, commissioning, maintenance, breakdown, and other field-service activities. Provide management with accurate MIS, meaningful data analysis, operational insights, and exception reporting for effective decision-making.

What you'll do

• Manage end-to-end project and service delivery, ensuring activities are completed within agreed timelines, quality standards, and customer commitments
• Lead and manage Project Engineers, Field Engineers, contractors, and service partners, ensuring proper planning, resource allocation, execution, and closure
• Prepare and review daily, weekly, and monthly MIS reports and dashboards covering project progress, service performance, SLA compliance, open issues, and pending actions
• Coordinate with customers, internal teams, vendors, and other stakeholders to resolve operational issues, manage escalations, and ensure timely action closure
• Monitor key performance indicators, identify delays, recurring issues, risks, and service gaps, and drive corrective actions and continuous improvement

What you need

• 10–18 yrs of experience
• Excel
• MIS reporting
• Data analysis
• Instrumentation
• IoT
• Process improvement
• B.Tech or B.E. or Diploma