Project Manager

About the role

To drive operational efficiency, vendor governance, cost optimization, and resource planning across RCMB & SME Credit functions. The role will be responsible for managing vendor performance, controlling operational costs, ensuring effective branch manning, and driving productivity improvement initiatives.

What you'll do

• Monitor and review vendor performance against defined SLAs, KPIs, and business expectations
• Manage centralized vendor operations including onboarding, contract renewals, invoice processing, and governance
• Track, analyze, and optimize overall operating costs across RCMB & SME Credit teams
• Drive branch manpower planning and ensure optimum staffing across locations
• Monitor and improve disbursal cost per Credit Manager through productivity enhancement and process optimization

What you need

• Project management
• Vendor management
• Process improvement
• MIS reporting
• Any graduate