Project Manager

Black Box Careers·Bengaluru

Pay not statedMid levelFull-time

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About the role

Owns and manages project-specific delivery; responsible for day-to-day resource management and project SoW execution ensuring delivery & cost excellence

What you'll do

Drive delivery execution and delivery excellence in adherence to SLAs
Primary owner for delivery execution & management: deliver to project SLAs & contractual requirements, project reviews, resource planning, budget and SLA management
Track employee motivation and CSAT scores; maintain healthy work environment on projects to keep employee attrition in check
Provide technical oversight for project & day-to-day problem resolution; Carry out day-to-day resource management- assignment of tasks, staffing, release and training
Ensuring operational delivery excellence; drive process maturity through adoption of best practices shared by assurance team