QA Analyst

About the role

QA Analyst at Societe Generale. Perform quality review of customer files that have been completed and reviewed by a team’s specific QC.

What you'll do

• Perform quality review of customer files that have been completed and reviewed by a team’s specific QC
• Provide resolution in case of any disagreement while performing QA
• Perform QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts. Coordinating with…
• Reporting on quality aspects - categories and types of errors, error severity, etc
• Provide weekly updates to all Function leads on the quality observations

What you need

• 3–5 yrs of experience
• Root cause analysis
• Due diligence
• KYC
• B.Com