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QA - Chat and Emails

Jobs at Olyv·Bengaluru

₹20k–₹28k a month2–5 yrsFull-time
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About the role

QA - Chat and Emails at Jobs at Olyv. Responding to customer inquiries and resolving issues via email and chat.

What you'll do

  • Responding to customer inquiries and resolving issues via email and chat
  • Ensure that each interaction is handled professionally, empathetically, and with a focus on customer satisfaction
  • Adhere to email etiquette standards and follow communication guidelines
  • Escalate complex issues to the appropriate team
  • Maintain consistent and professional communication while meeting service level agreements (SLAs)

What you need

  • 2–5 yrs of experience
  • Any graduate

Good to have

  • Voice process

What you get

  • ₹20k–₹28k a month

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