Qdigi | General Manager (Service Ops and Account Lead)

About the role

You will be responsible for driving business growth by onboarding new brand partners and managing them end-to-end, while also further developing relationships with allocated existing brands/OEMs. The role includes overseeing service operations across a network of franchise partners as well as company-owned service centers and field teams handling Home Appliances (HA) and digital devices.

What you'll do

• Identify and develop new business opportunities with OEMs, retailers, and distribution partners for authorized service partnerships
• Build and manage strategic relationships with key brand clients
• Lead commercial discussions, contract negotiations, and onboarding of new service partnerships
• Drive revenue growth and profitability across service operations
• Oversee day-to-day operations of authorized service centers for assigned brands

What you need

• 10–15 yrs of experience
• Sales
• Negotiation
• Business development
• MS Office
• Warehouse operations
• Internal audit
• BBA or MBA

What you get

• ₹35 L–₹40 L a year