CCE
Career Site·Kolkata
- Can I apply
- Needs Diploma · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 14 h ago on their own site
Read from the company's own careers page; you apply on their site.
How well do you fit this job?
Upload your resume to see each requirement checked against your profile, in under a minute.
Hard to read?
About the role
Quality Analyst – Voice AdvancedLocation: KolkataExperience: 2–8 yearsProcess: Advanced Inbound / Blended Voice Customer CareShift: Rotational shifts, including night/graveyard shiftsJob DescriptionWe are looking for an experienced Quality Analyst – Voice Advanced to monitor and improve the quality of customer interactions for an international electricity and gas utilities process.The role involves monitoring calls, conducting quality evaluations and calibrations, identifying process and…
What you need
- 3–6 yrs of experience
- Any graduate
Good to have
- CRM
- Voice process
- Customer service
- Escalation handling
- Root cause analysis
- SOP writing
Similar jobs
Senior Customer Service Executive
Muthoot Fincorp·Kolkata
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Muthoot Fincorp's site: short form, ~5 min
Early: posted 14 h ago on their own site
Customer Care Executive Voice
Reliance Jio·Kolkata
- Can I apply
- Needs Class 12 · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
Early: posted 18 h ago on their own site
Utilities Domain Expert Jobs Kolkata | Meter-to-Cash | 20 LPA
Gratitude·Kolkata
- Can I apply
- Needs B.Tech or B.E. or B.Com · 10–15 yrs
- Pay
- Up to ₹20 L a year
- Source
- From the company's careers page · yesterday
- How to apply
- On Gratitude's own site