highlisted

Quality Analyst

Covestic·Kochi

Pay not stated3–5 yrsFull-timeHybrid

Read from the company's own careers page; you apply on their site.

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About the role

We are looking for a detail-oriented and analytical Quality Analyst to support the delivery of Salesforce-powered Conversational ITSM and Enterprise Service Management solutions. This role is ideal for professionals who enjoy validating business requirements, testing end-to-end solutions, identifying defects, and ensuring applications deliver expected business outcomes.

What you'll do

  • Quality Assurance & Validation
  • Review business requirements, user stories, process flows, and acceptance criteria
  • Identify gaps, ambiguities, and inconsistencies before development begins
  • Validate delivered functionality against business requirements
  • Ensure quality standards are followed throughout the delivery lifecycle

What you need

  • 3–5 yrs of experience
  • Test cases
  • Bug tracking
  • Salesforce
  • Agile
  • Regression testing
  • Any graduate

Good to have

  • Test automation
  • ITIL

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