highlisted
Sign in

Quality Analyst – Digital Web Chat, Email

Gratitude·Kolkata

Up to ₹9 L a year2–8 yrsFull-time
Apply on Gratitude's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Quality Analyst – Digital | Kolkata Location: Kolkata Experience: 2–8 Years Relevant QA Experience: 1–2 Years CTC: Up to ₹9 LPA Rotational Shifts, including Night/Graveyard Process: Web Chat, Email & Digital Customer SupportWe’re looking for a Quality Analyst with strong experience in international web chat/email support and digital quality monitoring.

What you need

  • 2–8 yrs of experience
  • Email support
  • Any graduate

Good to have

  • CRM
  • Escalation handling
  • Root cause analysis

What you get

  • Up to ₹9 L a year

Similar jobs

CCE

Career Site·Kolkata

Can I apply
Needs Diploma · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 14 h ago on their own site

Senior Customer Service Executive

Muthoot Fincorp·Kolkata

Can I apply
Open to any education · 1–4 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Muthoot Fincorp's site: short form, ~5 min
Early: posted 14 h ago on their own site

Customer Care Executive Voice

Reliance Jio·Kolkata

Can I apply
Needs Class 12 · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Reliance Jio's site: account needed, ~10–15 min
Early: posted 18 h ago on their own site