Quality and Process Excellence Lead L3

About the role

WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

What you'll do

• Quality and Process Excellence Lead
• Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment
• Driving benchmarking and best practices deployment across accounts
• Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes
• Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks

What you need

• 10–18 yrs of experience
• Six Sigma
• Lean
• Kaizen
• Any graduate