Quality Assurance Executive

About the role

Quality Assurance Executive at Workindia. Call monitoring throughout the shift for the production floor. Do a fixed number of daily audits and ensure 1:1 feedback closure with the advisors.

What you'll do

• Call monitoring throughout the shift for the production floor. Do a fixed number of daily audits and ensure 1:1 feedback closure with the advisors
• Prepare quality related reports using Google Sheets and Google documents and maintain a quality dashboard
• Assist in the development of the new hires and existing production floor advisors in the process by call monitoring/observation
• Taking On the Job Training (OJT) sessions & responsible for their performance
• Maintain Shift-Brief Records during team huddles & end-of-the-day meetings

What you need

• 1–4 yrs of experience
• SOP writing
• Any graduate

What you get

• ₹25k–₹30k a month