Quality Audit Lead --Senior

About the role

Quality Audit Lead - Finance Controls & Process Analyst-Senior Responsible for leading complex quality audit and controls activities across Order to Cash (OTC) sub-processes, owning sampling methodology, calibration governance, and quality reporting, while mentoring junior analysts and partnering with cross-functional and vendor stakeholders to drive sustained operational and compliance improvement.

What you'll do

• Lead end-to-end audit execution across Billing, Cash Application, Collections, and Dispute Resolution, ensuring consistent application of scorecards, evidence standards
• Own and continuously refine risk-based sampling methodologies across processes/subprocesses, including rules for ramp-up, stabilization, and run-rate operations
• Standardize and govern critical/non-critical error definitions; lead calibration sessions and resolve escalated audit disputes through fact-based review
• Own the defect management lifecycle — centralized logging, trend analysis, RCA, CAPA design, containment, effectiveness validation, and closure discipline
• Strengthen governance by ensuring adherence to internal controls, audit standards, SOX/statutory requirements, and approved operating procedures

What you need

• Audit
• Internal controls
• SOX
• Accounts receivable
• Root cause analysis
• Compliance
• B.Com or BBA or Chartered Accountant

Good to have

• Six Sigma
• CISA
• Lean
• Working capital
• Bug tracking
• SOP writing