Quality Manager

About the role

As a Quality Manager within Platform & Technology, you will be a pivotal leader driving product and process excellence, compliance, and continuous operational improvement. Operating at the intersection of Quality Management Systems (QMS) and advanced problem-solving , you will embed risk-based thinking across engineering, data, and delivery pipelines.

What you'll do

• Process Improvement & Re-engineering: Apply advanced analytical techniques, Lean Six Sigma methodologies, and Agile practices to identify bottlenecks, eliminate waste
• Closed-Loop Corrective & Preventive Actions (CAPA): Drive the end-to-end execution, tracking, and post-implementation validation of CAPA initiatives
• Quality Analytics & Statistical Process Control (SPC): Define, monitor, and report key quality performance indicators (KPIs, SLAs, Cost of Poor Quality)
• Cultural Transformation & Risk Management: Institutionalize a proactive culture of Risk-Based Thinking across the business unit
• Global Team & Stakeholder Leadership: Lead and mentor global quality professionals, providing strategic vision, coaching on quality tools

What you need

• 10–18 yrs of experience
• JIRA
• ISO 9001
• Six Sigma
• Root cause analysis
• SPC
• Agile
• B.Tech or B.E. or B.Sc or BCA

Good to have

• FMEA
• ETL
• Power BI
• Confluence
• Tableau
• SOP writing