Quality Systems Management Expert

About the role

The Quality Systems Management Expert is responsible for supporting quality system processes within the Quality Shared Services Centre (QSSC), including complaint management support, event tracking, CAPA and change control follow-up, document translation coordination, Quality Forward (QF) administration and compliance tracking activities.

What you'll do

• Create and maintain complaint records in Quality Forward (QF)
• Maintain complaint trackers and status reports
• Monitor progress, action items and closure timelines
• Follow up on overdue actions and escalate delays where required
• Maintain trackers, compliance dashboards and performance reports

What you need

• 6–10 yrs of experience
• GMP
• Pharmacovigilance
• Documentation
• Safety management
• Communication
• B.Tech or B.E.