RB - Acquiring: Key Account Manager - Platinum

About the role

The Key Account Manager – Platinum Segment is responsible for end‑to‑end management, growth and retention of allocated premium merchant accounts. The role focuses on delivering superior merchant experience, increasing transaction value, driving solution adoption and ensuring service excellence for high‑value Platinum merchants.

What you'll do

• Own a defined portfolio of Platinum / premium merchants within the assigned region
• Drive revenue and transaction growth through increased wallet share and sustained merchant engagement
• Act as the single point of contact for day‑to‑day business and service interactions with assigned merchants
• Build strong relationships with business owners, finance heads and operational stakeholders at merchant locations
• Conduct regular engagement reviews to understand merchant needs, challenges and growth opportunities

What you need

• 5–8 yrs of experience
• Sales
• Cross-selling
• POS
• Upselling
• Operational risk
• Any graduate