RB - Branch Control Unit: Monitoring & Reporting - Team

Axis Bank·Mumbai

Pay not stated5–8 yrsFull-time

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About the role

The role would drive significant impact in improving in BOHI scores, Branch Audits, Fraud Outcomes and ensure integration of learning across the Bank, with empowerment to ensure proactive steps are taken towards remediation.

What you'll do

Monitor Audit Rating across regions and identify gaps to improve branch level compliance to control framework. and work with Branch Banking Leadership team to ensure…
Monitoring & Review of closure of all LOC reports of cluster heads / Audit reports and BCU observations/ certification by branch. Compliance to RBI Incognito Visits
Monitor completion of BLCSCM & representation to Ombudsman. Ensure identification of thematic improvement in customer journeys through periodic reviews
Facilitate knowledge and skill building of branch resources by providing refresher the trainings based on regulatory changes
Assess effectiveness of learning interventions by linking it to compliance metrics and no of frauds