RB - Cards: CC Sales Manager - Sales Fulfilment

About the role

The Sales Manager – Credit Cards (Sales Fulfilment Channel) is responsible for end‑to‑end fulfilment of pre‑approved and centrally sourced credit card leads, ensuring high conversion rates, timely onboarding, activation and early usage. The role focuses on translating approved pipelines into active card customers abd providing banking products through cross sell while maintaining portfolio quality, process discipline and customer experience.

What you'll do

• Drive fulfilment of pre‑approved and centrally generated credit card leads sourced through digital, analytics, branch or partner channels
• Ensure high lead‑to‑booking conversion through structured follow‑ups and execution discipline
• Manage lead ageing and minimise drop‑offs across the fulfilment funnel
• Ensure timely card activation post‑issuance through proactive customer engagement
• Coordinate customer communication for welcome calls, benefits explanation and usage nudges

What you need

• 5–8 yrs of experience
• Sales
• Inside sales
• Cross-selling
• Underwriting
• Communication
• Any graduate