RC - Area Process Manager - MFI - Rural Credit

About the role

The Area Process Manager manages monitoring inspections for assigned MFI branches and responsible for managing 4-5 Process Executives who would be visiting branches and the customers independently to ensure check on process adherence. Area Process Manager is responsible for conducting monitoring inspections & reporting identified process gaps to respective Business team in order to maintain quality portfolio.

What you'll do

• Conducting monitoring inspections & Monitoring Process Executive visits as per the approved monthly calendar
• Classify the observations as per the risk category & reporting it to respective business team
• Follow up with Business team for Compliance Feedback
• Conducting triggered based inspections basis the recommendation from Process Hub/Business team
• Training Process Executives on policy changes & new developments

What you need

• 2–4 yrs of experience
• Audit
• Reporting
• Compliance
• Any graduate