Recipient Services Specialist - North (Udaipur)

About the role

The sales manager (Recipient Services Specialist) requires surgical expertise, good product understanding, strong sense of empathy and the continuous development and application of business acumen. The person is responsible for supporting business growth and achievement of target sales by increased engagement with HCP’s (Surgeons, Audiologist and therapist), patients and by building advocacy.

What you'll do

• Deliver on Customer Experience
• Visit recipients (customers) at their place of residence to learn and understand their hearing journey
• Conduct events and activities for recipients to drive upgrades
• Monitor and assess the quality of services provided by surgeons, OR teams, audiologist, and ensure OR staff are trained to support Cochlear surgeries
• Enable the HCPs to know the importance of Early Intervention and are equipped to provide the best outcomes for the customers

What you need

• 4–8 yrs of experience
• CRM
• Sales
• Salesforce
• Target achievement
• Clinical research
• B.Tech or B.E.