Recovery Executive Comm. Bank HO & Support 0119 0464 1050460 HRR

About the role

Recovery Executive_Comm. Bank HO & Support_0119_0464_1050460_HRR at Kotak Mahindra Bank. Follow up with customers for overdue EMI payments through calls, field visits, emails, and other collection channels.

What you'll do

• Follow up with customers for overdue EMI payments through calls, field visits, emails, and other collection channels
• Monitor assigned delinquent accounts and prioritize recovery actions based on aging buckets
• Negotiate repayment plans and settlements within approved guidelines
• Conduct customer visits for collection and verification purposes
• Coordinate with sales, credit, operations, and legal teams for resolution of overdue cases

What you need

• 1–5 yrs of experience
• Collections
• Sales
• Compliance
• Any graduate