Referral Partner Relationship Manager

About the role

The Referral Partner Relationship Manager will play a pivotal role in scaling the BNPL (Buy Now Pay Later) business to achieve the ambitious target of ₹150 CR book for the current financial year. This role requires continuous onboarding of dealer-borrowers and anchors, followed by relationship management to ensure retention and seamless BAU (Business As Usual) operations.

What you'll do

• Referral Partner Training: Conduct regular training and refresher sessions on the portal to ensure RP readiness and efficiency
• Dealer Onboarding: Ensure timely onboarding of dealers and leads within defined TAT (Turnaround Time)
• Pendency Resolution: Track and communicate pendency cases; coordinate with Credit, Operations, and Referral Partners for swift resolution
• Tech Issue Management: Facilitate timely resolution of technical issues related to lead generation and processing
• Invoicing & Disbursal: Ensure accurate invoicing and prompt disbursal for onboarded borrowers

What you need

• 2–5 yrs of experience
• B.Com or BBA or MBA

Good to have

• Channel sales