Regional Debt Manager-Flows-Consumer Durable

About the role

The Regional Debt Manager – Flows – Consumer Durable is responsible for managing a team and coordinating operational recovery activities to maintain the credit portfolio of the assigned region. This role involves administering corporate policies and procedures to minimize front-end delinquencies.

What you'll do

• Responsible for recovery of the assigned product
• Identify trends from collection metrics through various MIS and analytics
• Manage productivity by setting parameters for agencies and collection executives, and monitor performance against these parameters
• Classify cases for restructuring or legal recovery, devise action plans, and ensure implementation
• Aggregate competitor policy information and define suitable collection policies and trigger mechanisms for the target customer segment

What you need

• 6–11 yrs of experience
• MIS reporting
• Collections
• Biology
• Customer service
• Performance management
• B.Com or MBA