Regional Manager - Retail MFB - Internal Control & Quality - Visakhapatnam - Balaji Nagar - JM

About the role

"o Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region Gathering field intelligence and customer insight from a team of quality assurance executives (3-4 for the region). ( Audit Executive)

What you'll do

• Monitoring & Audit Quality Checks for Microfinance, BC portfolio, Direct channel, JLG portfolio & annual Grading of Microfinance BCs
• Responsible for checking process adherence in our microfinance branches by conducting structured and periodic investigation of respective allocated region
• Act as quality custodian across branches as allocated your respective region, by deep diving various reports, analytics and suggest corrective action to the business team
• Ensure 100% quality compliance against the observations highlighted by quality team in a timebound manner
• Take disciplinary action against deviant behavior or deliberate attempt of process lapses by recommending to Disciplinary Committee

What you need

• Internal controls
• Market research
• Chartered Accountant or MBA