Relationship Manager Commercial Vehicle (CV)-Saral Auto-SA 0405 9288 1043962 HRR

Kotak Mahindra Bank·Kannur, Kerala

Pay not statedMid levelFull-time

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About the role

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals.

What you'll do

Handle customer service tasks including account opening, DMAT services, and grievance resolution
Educate customers on product features and assist with service requests like cheque book issuance
Achieve sales targets for bank and investment products through cross-selling and referrals
Support relationship managers handling HNI clients and ensure low attrition rates
Maintain a balance between service excellence and sales performance