Representative - Inside Sales

About the role

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts.

What you'll do

• End to end Inside Sales experience, from customer inquiry handling to order closure and post-sales support
• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date
• Working knowledge of Supply Chain Management (SCM) processes and coordination

What you need

• 3–5 yrs of experience
• Inside sales
• Sales
• MS Office
• Channel sales
• Communication
• Any graduate