Research Advisor - India

About the role

We are looking for a Research Advisor to join our growing Customer Experience and Research (CXR) team. In this position, you will work collaboratively with Lead Research Advisors and Dscout clients to help our customers use our platform to design, recruit and field research projects. You will have a chance to make a real difference for Dscout’s customers and build your career in the worlds of research and customer success.

What you'll do

• Assist in the creation of training and educational materials
• Assist with billing and other administrative processes for clients
• Provide support and guidance to research participants to ensure the information they share is helpful and that they enjoy participating
• Strong track record of interpreting clients’ needs and meeting or exceeding their expectations
• Naturally able to strike a balance between friendly and professional in communications

What you need

• 1–4 yrs of experience
• Research
• Client relationship
• Customer service
• Sales
• Customer success
• B.Sc or M.Sc or BA

Good to have

• Market research

What you get

• ₹4 L a year