Research Associate – International Voice Calling

About the role

The Associate is a highly motivated, excellent communicator and personable professional that focuses on recruiting market research participants via phone and carry out cold calling to engage new respondents to complete M360 Research projects.

What you'll do

• Recruit M360 Research panellists via phone and carry out cold calling to recruit respondents on allocated quantitative and qualitative projects
• Carry out online desk research of phone numbers of healthcare professionals and call them to recruit them to participate in market research studies
• Ensure project details are clearly communicated to participants when contacting them over the phone
• Inform the line manager of any recruitment issues, delays and foreseeable problems that can affect the successful delivery of the project
• Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone

What you need

• 1–4 yrs of experience
• Voice process
• Research
• Communication
• Email support
• Customer service
• ISO 27001
• Class 12