Reservation Executive

About the role

Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests. Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.

What you'll do

• Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests
• Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
• Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies
• Identify optimal, cost effective use of the resources and educate the team on the same
• Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events

What you need

• Communication
• Diploma or BBA