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Reservation Executive

AccorHotel·Mumbai

Pay not stated2–5 yrsFull-time
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About the role

Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control Check no shows from previous day and give details to Duty Manager for processing and follow up.

What you'll do

  • Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
  • Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct
  • Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that

What you need

  • 2–5 yrs of experience
  • Hotel management system
  • Front office
  • Reservations
  • Communication
  • Any graduate

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