Restaurant Manager

About the role

Responsible for managing the day-to-day restaurant operations of a five-star hotel, ensuring exceptional guest experiences, consistent service standards, operational efficiency, and achievement of revenue and profitability targets.

What you'll do

• Oversee daily restaurant operations, ensuring seamless service delivery in line with five-star hotel standards and brand SOPs
• Ensure exceptional guest satisfaction through personalized service, effective complaint handling, and prompt service recovery
• Lead, motivate, and develop the restaurant team through regular briefings, training, and performance monitoring
• Drive revenue through suggestive selling, upselling, menu knowledge, and effective guest engagement
• Monitor food and beverage costs, inventory, breakage, wastage, and operating expenses

What you need

• 4–6 yrs of experience
• Hospitality
• SOP writing
• Food safety
• Communication
• Complaint handling
• BHM or Diploma or BBA