Retention Manager - Product Growth

About the role

We’re looking for a Retention Manager – Product Growth to own one of our most important growth problems: how do we get users to come back, transact more frequently, and build a long-term relationship with Sri Mandir? This role sits at the intersection of Product, Growth, CRM and Data.

What you'll do

• Analyse retention and repeat behaviour across user, category, product, deity, geography, platform, acquisition source and other relevant dimensions
• Identify where and why users drop off across their lifecycle
• Translate data into clear behavioural insights and actionable opportunities
• Convert insights into product, loyalty, personalisation and lifecycle hypotheses
• Work with Product and CRM teams to design solutions that address specific user needs and behavioural gaps

What you need

• 6–8 yrs of experience
• SQL
• CRM
• PRD writing
• Any graduate