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Risk Investigator, T&S Ops

PhonePe·Bengaluru

Pay not statedJunior levelFull-time

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About the role

We are seeking an analytical, detail-oriented Risk Investigator to join our Trust & Safety team in Bengaluru, India. In this role, you will actively investigate and mitigate both financial fraud and money laundering risks across our Consumer, Merchant, AML & Cybercell verticals.

What you'll do

  • Monitor and act on alerts for high-risk transactions, sudden volume spikes, and typical settlement patterns
  • Identify and block suspicious profiles involved in fake onboarding, transaction laundering, identity theft, or mule accounts
  • Identify Merchant violations against RBI, NPCI, and internal policies, including business misclassification, KYC gaps, and card-to-cash conversions
  • Execute operational risk decisions regarding fund-withholding, account suspension, or legal escalations to limit financial loss
  • Review and take action on Consumer alerts triggered by high-risk transactions, phishing, vishing, remote access app scams, and unusual spending behavior

What you need

  • Reporting
  • Compliance
  • Data analysis
  • AML
  • KYC
  • Operational risk
  • Any graduate

Good to have

  • Risk management
  • Accounts payable

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