Risk Operations Manager

About the role

Partner Risk Operations(PRO) is responsible for managing the risk relationships with our critical payment ecosystem partners, including global payment methods, card networks, and banking partners. At the Stripe Delivery Center, the team will provide operational support for scaled investigations, assist with inquiries, and assess nuanced and complex partner programs.

What you'll do

• In this role, you will lead a team of Partner Risk Operations Associates dedicated to managing higher-tier support
• Your team will assess onboarding possibilities from a partner perspective
• As subject matter experts in card monitoring programs and banking partner relationships, you will drive initiatives that enhance our risk management capabilities
• The Partner Risk Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be
• This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals

What you need

• 5–9 yrs of experience
• Team management
• Process improvement
• Problem solving
• Go-to-market
• Any graduate