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RMA Systems Engineer, India

Vultr·Chennai

Pay not stated3–5 yrsFull-time
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About the role

RMA Systems Engineer, India at Vultr. Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior, and workload interactions to determine root cause.

What you'll do

  • Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior, and workload interactions to determine root cause
  • Perform advanced troubleshooting across hardware, firmware, and operating system layers to validate faults and identify appropriate remediation paths
  • Serve as a technical liaison with hardware vendors, providing detailed diagnostic data, interpreting vendor responses, and influencing resolution strategies
  • Determine and coordinate on-site hardware remediation activities based on technical analysis, system impact, and priority
  • Evaluate software and firmware versions to identify compatibility issues or contributing factors to system failures

What you need

  • 3–5 yrs of experience
  • JIRA
  • Confluence
  • B.Tech or B.E. or BBA

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