RO:RL - Regional Customer Service Manager

Axis Bank·Chandigarh

Pay not stated7–9 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Retail Assets Operations INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader?

Monitor all the metrics of Customer Service for all the Loan Centers covered in the geography handle
Promote reduction of NFTR at Loan Centers
Monitoring Net Promoter Score, Process Health Assessment, Service Quality Audit and Five S Implementation at the Loan Centers
Work towards achievement of Customer Service Championship by all the centers in geo
Monitor escalations, Root Cause Analysis and take steps for reduction of Complaints

Varun Beverages Limited (VBL)·Chandigarh, Punjab

Can I apply: Open to any education · Junior level
Pay: Pay not stated
Source: From the company's careers page · 2 days ago
How to apply: On Varun Beverages Limited (VBL)'s site: account needed, ~10–15 min

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