Rooms Controller - Fairmont Agra

About the role

Address and resolve guest complaints and maintenance issues promptly and professionally

What you'll do

• Oversee daily room inventory, occupancy levels, and room status management to ensure optimal operational efficiency
• Manage and optimise room revenue through strategic pricing, forecasting, and yield management initiatives
• Supervise and coordinate the housekeeping and maintenance teams, including staff scheduling, induction, and performance management
• Monitor and maintain the highest standards of room cleanliness, maintenance, and guest-ready conditions across all guest rooms
• Liaise with the Front Office and Guest Services teams to ensure seamless communication and exceptional guest experiences

What you need

• 3–5 yrs of experience
• Forecasting
• Compliance
• Performance management
• Hotel management system
• Audit
• Sales
• Any graduate