RPMG:Cluster Portfolio Manager - Credit Card - Field - Front

About the role

The Cluster Portfolio Manager for Credit Cards handles multiple geographies on delinquent portfolio. Cluster Portfolio Manager ensures Bucket and NPA resolution/ Recovery and manages the portfolio as per the existing process. Cluster Portfolio Manager also ensures compliance with the audit procedures of the bank.

What you'll do

• Ensure maximum release from the Bucket/NPA pool by achieving the required resolution target as per the business requirement
• Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level
• Prepare contingency plan for all collection related activities
• Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets
• Ensure that all collection agencies are fully compliant with RBI guidelines and bank’s collection policy

What you need

• 10–15 yrs of experience
• Collections
• Audit
• Compliance
• Any graduate