Sales & Services Associate (v)

About the role

Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

What you'll do

• Serve guests from around the world as they embark on their travel journey
• Identify guest reservation needs and follow sales techniques to maximize revenue
• Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management
• Perform other reasonable job duties as requested by Supervisors

What you need

• Sales
• Customer service
• Communication
• Diploma