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Sales Manager-Cross Sell (SME Loans)

IDFC FIRST Bank·Mumbai

Pay not stated0–2 yrsFull-time

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About the role

The Sales Manager – Cross Sell SME is responsible for acquiring SME customers through cross-sell initiatives across designated branches. This is a customer-facing role that involves understanding client needs, offering relevant banking solutions, and ensuring a seamless service experience. The role also includes catchment mapping, gathering customer feedback, and identifying new business opportunities.

What you'll do

  • Acquire SME customers through cross-sell efforts in the identified segment
  • Consistently meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs
  • Provide regular feedback to Relationship Managers (RMs) regarding customer opportunities and requirements
  • Ensure adherence to sales norms and Standard Operating Procedures (SOPs) as defined by the organization
  • Maintain strict compliance with internal policies and external regulatory guidelines

What you need

  • 0–2 yrs of experience
  • Sales
  • Cross-selling
  • SOP writing
  • Communication
  • Any graduate

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