Sales Operations Manager (SaaS)

About the role

We are seeking a highly analytical and strategic Sales Operations Manager to own and optimize our entire sales funnel. You will be the architect of our sales process, responsible for the systems, data, and processes that enable our sales team(7 to 10) to operate at maximum efficiency. This is a critical, high-impact role that bridges our Marketing, Sales, and Customer Success teams.

What you'll do

• Monitor and analyze the entire sales funnel, from Top-of-Funnel (Lead) to Bottom-of-Funnel (Closed-Won)
• Identify bottlenecks, drop-off points, and opportunities for improvement in the lead-to-revenue journey
• Track and report on key funnel metrics, including conversion rates, sales velocity, and stage-by-stage conversions
• Develop strategies to improve conversion rates and shorten the sales cycle
• Act as the primary administrator for our CRM, ensuring data integrity, user adoption, and process adherence

What you need

• 5–9 yrs of experience
• Sales
• CRM
• SaaS sales
• Marketing automation
• Looker
• Customer success
• Any graduate

What you get

• ₹10 L–₹15 L a year