Sales Systems Analyst – Salesforce Administrator

eClinical Solutions·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

The Sales Systems Analyst (Salesforce Administrator) will be responsible for the day-to-day administration, configuration, development and ongoing optimization of the company's Salesforce.com environment, ensuring it is a reliable, scalable and accurate system of record for the global sales organization.

What you'll do

Perform daily administration of Salesforce.com, including user setup and deactivation, roles, profiles, permission sets, sharing rules and license management
Serve as the primary point of contact for Salesforce support requests, triaging, prioritizing and resolving issues in a timely manner
Manage sandboxes, seasonal Salesforce releases and change control, testing new functionality and communicating impacts to users
Maintain system documentation, including data dictionaries, configuration details and process flows
Design, build and maintain solutions, including custom objects and fields, page layouts, validation rules, lightning pages and flows