Salesforce Architect

About the role

Salesforce Architect at NTT DATA Services. Own end-to-end solution architecture across Agentforce, Salesforce CPQ and Revenue Cloud Advanced.

What you'll do

• Own end-to-end solution architecture across Agentforce, Salesforce CPQ and Revenue Cloud Advanced
• Architect agent-assisted and agentic workflows across opportunity, configuration, pricing, quoting, contracting, ordering and revenue lifecycle processes
• Design agent orchestration patterns, including tool/function calling, workflow delegation, multi-agent patterns, state management and memory
• Architect integration of Agentforce with Salesforce automation, Apex, Flow, APIs, MuleSoft and external enterprise services
• Define appropriate use of LLMs, deterministic logic, workflow engines and traditional automation, rather than defaulting all use cases to generative AI

What you need

• 15–27 yrs of experience
• Salesforce
• LLMs
• Prompt engineering
• NLP
• Any graduate