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Salesforce Business Analyst

NTT Data·Bengaluru

Pay not stated3–6 yrsFull-time

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About the role

We are looking for a Senior Business Analyst with deep Salesforce CPQ expertise to lead discovery and requirements work for a migration from Salesforce CPQ to Salesforce Revenue Cloud Advanced (RCA). You will bridge business stakeholders and technical teams, ensuring the migration preserves existing business logic while unlocking RCA's native capabilities.

What you'll do

  • Lead end-to-end discovery sessions with sales ops, finance, and IT stakeholders to document current-state CPQ configuration, workflows, and customizations
  • Identify gaps between CPQ functionality and RCA's data model (Products, Attributes, Price Books, Transaction Line Items) and document migration impact
  • Define to-be business processes aligned to RCA's native features — including Product Catalog, Dynamic Revenue Orchestration, and Subscription Management
  • Translate business requirements into functional specifications, user stories, and acceptance criteria for the implementation team
  • Collaborate with architects to assess custom Apex, triggers, and integrations in the current CPQ org and recommend migration or re-build strategies

What you need

  • 3–6 yrs of experience
  • Salesforce
  • Root cause analysis
  • JIRA
  • Confluence
  • Any graduate

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